You clicked a suspicious link in an email
If you entered your password on the fake page, change that password right now on the real website. If you just clicked the link without entering anything, you're probably safe, but run a security scan to be sure.
Phishing emails trick you into clicking a link that looks legitimate but takes you to a fake website designed to steal your password or personal information. If you entered your password, the attacker now has it and can access your account. Change your password immediately on the real website. If you only clicked the link without entering anything, the risk is much lower — but scan your device to be safe.
- ✓Have access to the real website of the service you entered your password on — type the address directly yourself, don't use any link from the email
- ✓Have your recovery email address and phone number ready
- ✓If you have antivirus or security software on your device, have it ready to run a scan
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Clicking the link in the same email to 'fix' the problem. The email itself is the attack — don't click any more links in it.
- Only changing the password on one account when you used the same password on others. If the password was the same anywhere else, change it there too.
Signs you need professional help
- If you entered financial details like a credit card or bank account number on the fake page, contact your bank immediately. If you found suspicious activity on your accounts or think something was installed on your device, give us a call.
Book a technician
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